Scanvas
Last updated · 15 April 2026

Privacy policy

What we collect

Account: name, email, organization. Event: title, date, venue, brand assets. Guest: email (optional), uploaded photos, reactions. Telemetry: IP, browser, device class.


How we use it

To run the service. To bill you. To protect against abuse. To send transactional emails. We do not sell data, run third-party trackers in the gallery, or train ML on your content.


Sharing

With sub-processors that make the service work: hosting (Hetzner, EU), email (Postmark), and Stripe (only when monetization is enabled). Each is bound by a DPA.


Retention

Galleries on Essentials: 90 days. On Pro and Agency: as long as the account is active or until the host deletes them. Billing records: 7 years (legal requirement).


Your rights

Access, correct, export, delete. One-click in Settings. For full deletion of guest content even after host removal, email privacy@scanvas.app and we'll process within 7 days.


Security

Encryption in transit and at rest. Annual penetration tests. SOC 2 Type II in progress. Mandatory MFA for production access.


International transfers

Primary hosting is EU. US transfers happen only for Stripe payouts and are covered by Standard Contractual Clauses.


Contact

privacy@scanvas.app. Postal: 17 rue de Sévigné, Paris 75004, France.