Questions, answered
before you ask.FAQ
Frequently
asked.Anything else? Send us a note. A real person, usually a producer, will reply within a working day.
Most hosts go from sign-up to live QR in under two minutes. Pick a theme, drop in a cover photo and brand color, and your shareable link plus QR are ready to print or send.
Essentials keeps the gallery open for 30 days. Signature and Unlimited keep it open for six months, so guests can keep adding photos and downloading favourites long after the event is over.
No. Guests scan the QR or tap the link, and the gallery opens in any phone or laptop browser. Uploads come straight from the camera roll, no account required.
Yes. Every host can download high-resolution originals as a single zip, and guests can grab any photo from the public gallery. Downloads stay open for the full lifetime of the gallery.
Signature and Unlimited galleries live in our EU-hosted, encrypted vault. On Essentials, photos sync straight into your own Google Drive, so you stay in control of the storage.
Galleries are unlisted by default and accessed only via your QR or link. You can lock with a passcode, hide individual uploads, or turn moderation on so nothing publishes until you approve it.
On Signature and Unlimited, open the slideshow URL on any laptop, TV, or projector. New uploads animate in within seconds, so guests see their own photos hit the screen during the night.
Essentials accepts clips up to 250 MB, Signature accepts clips up to 1 GB, and Unlimited has no per-clip cap. We compress smartly so playback stays smooth on any device.
Pick from curated themes or design your own. Upload a custom background, change fonts and colors, add stickers and text, and reposition the upload button. Your gallery, not ours.
Always. Reach a real person on WhatsApp or email, usually within an hour during the day. No chatbots, no ticket queues. We sweat the small stuff before, during, and after your event.
If you haven't shared the QR yet, drop us a note within 14 days and we'll refund the full amount. After the event goes live we can't refund the gallery, but you keep it for the full duration.
More than a group chat.
Your event deserves a single, beautiful home for every photo. Set yours up in two minutes.